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Zarema

Resume Customer Support Specialist

29 October 2019y.

Kharkiv

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  • Education—
  • Work experiencedoes not matter
  • Job typeany
  • Work typeany

Professional skills

  • Business
  • CIPA
  • Consultant
  • English
  • Excel
  • German
  • Polish
  • Power Point
  • Russian
  • Support
  • Ukrainian
  • Hiring
  • Database
  • Assistant
  • Planning
  • Human resources
  • Inventor
  • Finance
  • Computer
  • Data entry

Original text

Full name: Zarema ********

Date of birth: ***********

Nationality: Ukraine

Civil status: married

E-mail address: ******************** (mailto:********************)

Phone number: Show contacts

Education:

Institution

Gdansk University - English philology department

Date: from - to (month / year):

**************

*****************

Degree(s) or Diploma(s) obtained:

Master's degree in teaching English

Institution

Crimean Engineering Pedagogical University - English philology department

Date: from - to (month / year):

**********

***********

Degree(s) or Diploma(s) obtained:

Bachelor's degree in Teaching English

Professional Experience Record:

Date: from -to (month / year)

*************** – now

Location

Kyiv, Ukraine

Employer

USAID Health Reform Support Project

Position

Administrative Assistant

Description

  • Arrange logistics for travel, meetings, events, and workshops for Ukraine- and US-based staff members;

  • Coordinate travel and itineraries for the project’s international consultants;

  • Assist in planning large conferences, trainings, workshops, and events in Kyiv and other oblasts;

  • Support the implementation of project training/events, including some travel outside of Kyiv;

  • Assist in the procurement of goods and services in accordance with Deloitte and USAID policies/procedures;

  • Assist in document tracking, control and filing;

  • Maintain project inventory tracker of project/USAID property

  • Assist the Director of Finance, Administration, and Compliance with project human resources, job postings, and preparation of hiring documents;

  • Assist the Finance team in managing/processing financial transactions;

  • Draft program documents and communication pieces, complete data entry assignments and provide other programmatic support to technical staff members, where needed;

  • Assist in providing all other ad hoc administrative support as required by project leadership.

  • Prepare imprest supporting documents for petty cash transactions

Date: from -to (month / year)

*************– *****************

Location

Kyiv, Ukraine

Employer

Strategic Advisory Group for Supporting Ukrainian Reforms (SAGSUR)

Position

Team Assistant

Description

  • Providing support to the Chairman, including all administrative services;

  • Supporting day to day operations of SAGSUR, including preparing documents (e.g. presentations); arranging travel; answering phones; taking dictations, scheduling meetings;

  • Organizing SAGSUR’s internal meetings, including agenda and minutes of meetings;

  • Compiling data, preparing documents for consideration and presentation by SAGSUR Members;

  • Assisting in planning, arranging and organizing other meetings;

  • Preparing reports, memos, letters, presentations and other documents using word processing, spread-sheets, MS project, MS power-point, database etc.

  • Arranging travel;

  • Managing office supply;

  • Providing logistical support in organizing workshops, conferences, etc.

  • Providing simple interpretation and translation services in English, Ukrainian and Russian Language;

  • Any other duties of administrative nature assigned by the Chairman


Date: from -to (month / year)

**************** – *****************

Location

Kyiv, Ukraine

Employer

Andriy Boytsun, the member of Strategic Advisory Group for Supporting Ukrainian Reforms (SAGSUR)

Position

Personal Assistant

Description

  • Organise the agenda and plan appointments;

  • Provide secretarial support (answer telephone calls and emails, attend to guests, etc.);

  • Keep professional profile (LinkedIn, CV, etc.) up to date;

  • Keep contact details of business counterparts up to date;

  • Draft basic notes and perform basic paperwork;

Languages:

Language

Reading

Speaking

Writing

English

5

5

5

Ukrainian

5

5

5

Russian

5

5

5

Polish

4

4

4

Other skills (e.g. computer literacy, etc.): Word, Excel, Power Point

Relevant professional training:

  • Participation in the international student exchange program “Work and Travel USA” (************ - **************)

  • Participation in the international student program “Study tours to Poland” (************* - *************)

  • Participation in the International student festival in Greifswald, Germany (************ - ************)

Character features:

Fast-learning, ambitious, hard-working and responsible.

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    Category:
    • IT: Developers
    Resume published:
    29 October 2019 (10:22)
    Resume code:
    514367
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