Maryna
Резюме Customer Support Specialist
12 марта 2021 г.Харьков
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Maryna
*************
EDUCATION
WORK EXPERIENCE
CONTACTS
ABOUT
LANGUAGES
SKILLS
COURSES
M.Sc. Computer Science and Software Engineering. Computer Science
2014 - 2019
NATIONAL TECHNICAL UNIVERSITY – «KHARKIV
POLYTECHNIC INSTITUTE»
Customer Support Representative.
‒
I have mastered a new profession from scratch.
‒
Worked with problems for users of various levels of complexity on
the marketplace site.
‒
Helped more than 500 customers to sort out their problems with
applications purchased on the platform.
01/20************
HYPERION
Sales Manager.
‒
I mastered the CRM system from scratch - AMOCRM
‒
In the first month of work, made a revenue of 150 thousand hryvnia,
the highest rate of remote managers.
‒
The company has introduced a new way to record buyers, thanks to
my proposal and they increased the flow of customers by 20%
08/20************
SHOWROOM OF WOMEN'S CLOTHING "MILEY"
**************** (tel:****************)
marina.kolesnichenko6732@gmai (mailto: Показать контакты )
l.com (mailto: Показать контакты )
Kharkiv
in/марина-к-4b86ab102 (https://linkedin.com/in/??????-?-4b86ab102)
Age: 23
Soft Skills:
1. Positivity, 2. Sociability, 3.
Critical Thinking, 4. Problem
Sensitivity, **************. Fast
learner
Intermediate
Proficiency
Proficiency
English
Russian
Ukrainian
AMO CRM
Jira
MS Office
SQL
Brand marketer
MARKETING ACADEMY
AMBISPACE
Software testing
UKRAINIAN IT SCHOOL