RESUME
Name Surname:
********* Victoria
Desired position:
Sales Manager / Researcher
Mobile: Показать контакты
Email: ******************
Date of Birth: ********* (Age 32)
Nationality: Ukrainian
Marital Status: Married
Skype ID: vika_serega
Work Experience
April *************** Maternity leave
Name of employer: Carnival Corporation
Location: Miami, FL.
Dates of employment: April 2011 – April 2017
Job title: Casino Supervisor
Role description:
•dealt casino games such a BJ,
•French Roulette, various of pokers;
•explained house rules, such as game rules and betting limits to the customers;
•paid winnings and collected losing bets as established by the rules and procedures of each specific game;
•Problem solving with guests;
•Adaptation of new employees;
•Verified currency and computed payable odds to pay winning bets.
Name of employer: Casino “Misto”
Location: Kharkiv, Ukraine
Dates of employment: October 2009 – March 2011
Job title: Casino dealer/ inspector
Role description:
•• dealt casino games such a BJ, French Roulette, various of pokers;
••explained house rules, such as game rules and betting limits to the customers;
••paid winnings and collected losing bets as established by the rules and procedures of each specific game;
••verified currency and computed payable odds to pay winning bets.
••Dealing with all enquiries in a professional and courteous manner
••Responsible for providing consistent personalised service to VIP guests
Education:
Dates of studying: 2004-2010
Name of institution: National Aerospace University “Kharkiv Aviation Institute“-
Degree and major: Master
Courses:
American English Centre (Kharkov, Ukraine) — 2008
Languages:
a) Ukrainian - native
b) Russian - fluent
c) English - upper intermediate
d) Spanish – basic
Leadership:
• Accountability
• Passion and Motivation
• Patience
• Approachability & Friendliness
• Consistency
• Confidence
• Ability to Listen
• Ability to Delegate
• Adaptability and Flexibility
• Fairness/Equity
Highlights:
•trained and supervised dealers on novelty game
•diminished table gaming discrepancies, effectively shuffling, handling checks
•consistently protecting gaming table
•managing quality process control procedures, eliminating downtime to maximize revenue
•exceptionally strong eye for details
•strong working skills with coworkers
•excellent understanding of all of the gaming rules
•strong computer skills
•attentive and responsible at all times
•utilizes a very professional attitude and demeanor
•excellent guest service
References by request