Illia
Резюме Customer Support Specialist
17 января 2019 г.Харьков
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Профессиональные навыки
Исходный текст
Illia ****** | |||
DOB : | ******** | ||
Region : | Kharkiv | ||
Possibility of moving : | - | ||
Phone Number : | |||
E-mail: | sir**************** | ||
Required position
Customer Support Specialist
Key information
Skills for analyzing sales / market and competitors' activities; teamwork skills; pre-interm. skills in HTML, CSS, JavaScript; planning skills; skills to create, develop and maintain customer base; accounting and tax accounting skills; knowledge at the level of a specialist in the field of finance and accounting, confirmed by a certificate; event holding skills; knowledge of advertising and promotion on the Internet (+ experience in the development of Internet projects from scratch); experience in organizing events; public speaking skills; stress management skills; ability to make decisions and take responsibility.
Work experience
Deputy Director of Finance
Marketing Director
Business Analyst
june 2016 - nowadays (2 y. 9 m.)
Kinder Mix
Foreign Customer`s Support Manager
July 2017 – jan. 2018 (8 m.)
PrivatBank (https://hr.privatbank.ua/ (https://hr.privatbank.ua/))
Accountant
June **************** (1 m.)
Ukrainian Weight Company (http://ukrvescom.com/ (http://ukrvescom.com/))
Checkstone Mystery Shopper
aug *************** (9 m.)
4service (http://www.4service.ua/ (http://www.4service.ua/))
Customer Support Specialist
June 2015 – Feb 2016 (9 m.)
Dreamway Unіon, (http://dreamwayphoto.com (http://dreamwayphoto.com))
Education
KUH PUA (Kharkov)
Year of ending - 2020
Business – administration dep.
Language proficiency
English - Advanced
I can be interviewed in this language.
German - Average (А2)
Russian – Advanced
I can be interviewed in this language.
Ukrainian – Upper intermediate
I can be interviewed in this language.
Courses, trainings, certificates
Certificat(Dusseldorf)
2015
Certificate of knowledge (German language) Level (A2.2.)
Additional Information
Hobbies and interests
Play the guitar, improve my skills in sculpting from sculptural clay, traveling.
Computer skills
Skills in HTML, CSS, JavaScript.
Microsoft Office - advanced lvl.
Starting skills in 1C (accounting software). I use the majority of social networks, I can learn to work with any new one. Have experience texts writing.
Employment
Full, incomplete, remote work.