Oleksandra
Резюме Ресепшинист, продавец, швея
29 ноября 2018 г.Ивано-Франковск
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CURRICULUM VITAE
PERSONAL INFORMATION
NAME: ********* Oleksandra DOB: *************
NATIONALITY: Ukrainian
ADRESS: Ukraine
TELEPHONE NO: 011 Показать контакты
EMAIL: ********************* (mailto:*********************) MARITAL STATUS: Married
FIRST LANGUAGE: Ukrainian
OTHER LANGUAGES: Fluent (verbal/written) in English, Polish and Russian HEALTH/MEDICAL: Sea farer medical certificate
VISAS:American C1/D Exp Oct 2020, B1/B************** Australian Maritime Crew Visa
STRENGTH: I am a motivated person, with a broad temperament, who is keen to develop and advance my career. Owing to this, I possess great organizational and communicative skills, and open for a new challenge. I love working with people and have spent a lot of time engaging and socializing with passengers within my job.
KEY SKILLS:
••Ability and willingness to excel in delivering outstanding service to the customers
Personable communicator with outstanding social skills and a warm, friendly and caring personality
Basic IT skills (Windows, Lotus Notes, Android)
EDUCATION EXPERIENCE
TERTIARY EDUCATION: Teacher, University degree, 2001-2007, romano-germanic philology ADDITIONAL COURSES: Hairdressing, 2005
College of Light Industry, 1989-1993 Music school (accordion) 1989
HOBBIES: Travelling, history, playing the piano, communication, languages, psychology, self- education.
EMPLOYMENT HISTORY:
Ocean Majesty: Oct. 2017 – Jan. 2018
POSITION: Receptionist. Assisted mainly polish tourists.
Princess cruises: ***************
POSITION: Specialist Perfumer (boutiques department). Previous contract volunteered to work in fashion department being responsible for preparing fashion shows representing the shops merchandise.
In addition to formal work deployments within my cosmetics and fragrance department, I have participated in special events which included the merchandising, inventory and sales of fine jewellery. I continued to enrich my knowledge by completing the available onboard computer-based tuitions.
Throughout my career at sea I took lots of tours while helping the shorex team. RESPONSIBILITIES:
Financial performance (achieving sales targets, providing feedback to management for use in end-of-cruise report)
Inventory management
Training new employees
Merchandising, advertising and seminars; product delivery and standards
Customer satisfaction
Adhere to health and safety regulations ACHIEVEMENTS:
- Experience of speaking in public, including delivering seminars and makeover events in the atrium of the ship
TV advertisement for the shops; superior organizational and public relation skills have been developed
Providing excellent reputation for the company by giving the best customer service, going the extra mile to excel customer satisfaction
Motivation to excel in all aspects of job duties and responsibilities; ability to adopt and adjust to a variety of circumstances
Willingness to embrace all Company values and Service Credo
Maintaining professional, effective working relationships across all functions and departments