Maria **********

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Languages:

English - Advanced

German - Intermediate

Experience

Customer support specialist, Pensionary fond of kharkiv

2011-2013

• Consultation via phone or in person

• Assistance in applying for refund

• Work with office technic (fax, scanner, printer etc)

tRANSLATOR-CONTRACTER, hUMANITARIAN CENTER

2016

• Translation of the book from English to Russian

SALES MANAGER (FOREIGN CLIENTS), AndiGroup

2016-2017

• “Warm” calls

• Clarifying details of order

• Work with payment systems (PayPal, Privat24)

• Providing online-assistance, consultations

• Composing of advertising mails for foreign customers

VERIFICATION SPECIALIST, Infuse

2018-2018 (a month)

• Work with web sites and online resources

• Phone calls (Europe)

Education

KUH PUA, KHARKIV

MASTER PHILOLOGY

Germanic languages and literature, translation English, German