Резюме Стюардесса морского пассажирского флота

• Provide passengers with prompt, professional service;

• Provide personalized service by greeting passengers by name and learning personal preference, as drink, sport…

• Obtain guest orders and write on company service check form;

• Present order to Bartender for drink preparation;

• Garnish drinks as appropriate;

• Serve drinks in accordance with Company standards;

• Provide snack service of the day as directed by the Bar Manager;

• Ensure signed checks are obtained for each order;

• Assist in public rooms and dining rooms as requested;

• Serve as Bar/Wine Waiter/waitress in the dining room as requested;

• Maintain bar and lounge in a neat and orderly fashion;

• A set up bars and lounges prior to service;

• Assist the bartender with polishing of glass/china;

• Display positive service and teamwork by communicating courteously with passengers and employees;

• Smile and greet passengers and fellow employees;

• Fulfill passenger requests or suggests alternatives courteously;

• Demonstrate teamwork when working with other employees.

11.*************.2018

Motor Yacht “Moonlight”

Position: Stewardess

Responsibilities:

• Maintaining interior housekeeping during a trip (detail cleaning) while also being held largely responsible for guest-cabin care

• Laundry, ironing, and other wardrobe maintenance tasks for guests and sometimes crew (when guests are onboard)

• Applying excellent guest service (including silver service) and expert bartending skills when called upon

• Guest care and valet services

• Assisting in the creative planning and quality service of theme dinners

• Assisting with physical product inventories, provisioning, writing and updating checklists, and all other applicable tasks within interior

• Maintaining and displaying knowledge of international etiquette and protocol

• Watchkeeping in accordance with the list of responsibilities in the crew mess

• Exterior-crew support as needed

• Assuming full responsibility for certain onboard safety tasks (as assigned by the first mate) in an emergency