Резюме Support

DAVID *******

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PROFESSIONAL EXPERIENCE

CFD Corporate - Ninecor Kharkov, Ukraine

Support/Compliance shift manager – Sales agent, September 2016 –January 2018

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Scheduled and coordinated calls, appointments for account managers

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Greeted visitors and determined to whom and when they could speak with specific individuals

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Verified documents

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Typed documents such as contracts, declarations, drafts, memos, and emails, and prepared 3 reports weekly for

management

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Trained 12 support/compliance agents during a period of company expansion to ensure attention to detail and

adherence to company policy

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Answered, sorted, and distributed incoming calls, messages and emails

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Arranged, sorted, and created dynamic tables, data bases (Excel)

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Maintained utmost discretion when dealing with sensitive topics

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Controlled and directed the support/compliance team (7 people)

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Sold financial instruments

OndaMarkets Kharkov, Ukraine

Sales agent, January 2018 – May 2018

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Sold financial instruments

EDUCATION

National Aerospace University KHAI – Kharkov Ukraine

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3

rd

year

ADDITIONAL SKILLS

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Expert in Microsoft Office, with a focus on Excel

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Trilingual: English (fluent), Russian (medium), Spanish (native)

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Web and tech savvy, require little training

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Energetic

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Adaptable