Katrina
Резюме Junior Project Manager
11 июля 2016 г.Харьков
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- Образованиевысшее
- Опыт работы1-2 года
- Тип работыпостоянная
- Вид занятостилюбой
Профессиональные навыки
• Computer literate, with high level of competence in the use of the Microsoft Office suite of tools, including Microsoft Excel/PowerPoint/Word
• Experienced in social media fields and web content.
• Basic knowledge in WordPress CMS
• Full website development lifecycle experience from requirements gathering through design, testing and deployment.
Professional attributes:
• Possessing a responsible attitude, tact, patience, and courtesy.
• Comfortable working on numerous, smaller size pieces of work.
• Ability to operate under pressure and deliver to demanding deadlines.
• Achieving results through others
• Able to self start own improvement initiatives.
• Good team player.
• Capable of working under limited supervision
• Accurately identifying a clients key requirements.
• Experience of web development, sales, new business or marketing projects
Опыт работы
- –
DimantWeb
Project Manager. Accountable for managing the delivery of projects, and for providing managerial
support for all the projects conducted by the company.
Duties:
• Responsible for costing, estimating and planning projects
• Preparing Project Initiation documentation.
• Writing detailed and summarized project progress reports.
• Identifying, costing and processing any contract variations
• Tracking activities against the detailed project plans
• Updating project plans to include agreed changes. - –
Namecheap, Inc
Customer Support Specialist. Ensure excellent customer support in chat, assisting with registration of domain names, hosting purchase, technical assistance with other services provided by the company.
Duties:
• Sales support: introduction of the services the company provides to the client.
• Assistance in purchase and technical setup of the domain name and corresponding services – registration of the domain name, connection to hosting, server, website or any other third-party resource.
• Assistance in installation of Mail services and Applications.
• Analyze customer complaints and provide appropriate corrective actions.
• Direct assistance or routing customers to the appropriate personnel for assistance.
• Track, follow-up and resolve customer’s outstanding issues in chats and tickets.
• Prepare documentation and reports on routine customer correspondence for future reference purpose.
• Conduct customer surveys about the company’s service so as to obtain feedback.
• Communicate customer feedback to.
Образование
высшее
- –University of Urbino «Carlo Bo», UNIURB, Urbino, Italy
Bachelor of Philology, dergree in translation of German and English literature, culture, history.
Department of International Studies, History, Languages and Cultures.<br>Thesis subject: “Comparative analysis of expressive means of language in commercials for Italian and German market on the basis of commercials for car industry” (Language: German). - –
Specialist of Philology, degree in Translation of German and English Language and Literature.
School of Foreign Languages. <br>Department of German Philology and Translation.
Дополнительные сведения
Знание языков:
украинский (родной), английский (эксперт), немецкий (продвинутый), итальянский (эксперт).
Права категории:
B
Командировки:
готов(-а) к командировкам.