*******
Baca Martínez
Date of birth: **********
Nationality: Spanish Gender: Male
**************** (mailto:****************)
C/OM 9, 08001, Barcelona, Spain
Barcelona, Spain
PROMOTER ADVERTISING – Eventum Hostess
Advertising campaigns in direct contact with the client.
********** – ********** – Barcelona, Spain
OFFICE WORKER – Ovale España
- Store worker
-Organization of recruitment and advertising campaigns
Barcelona, Spain
********** – CURRENT
MODEL – Salvador Models BCN&MADRID
Barcelona, Spain
********** – ********** – Barcelona, Spain
COMMERCIAL OF ELECTRIC COMPANIES – Marketing SL
-Search for new customers.
-Generate contracts
-Follow up clients
Barcelona, Spain
********** – ********** – Barcelona, Spain
EVENTS MANAGER – Insomnium Group
-Organization of small events such as end-of-year parties.
-Contact suppliers
-General management of the event
-Advertising, website, ticket management ...
Barcelona, Spain
********** – **********
WAITER – Escamarlà
Barcelona, Spain
********** – **********
WORK EXPERIENCE
WAITER/BARMAN – Happy Rock
Barcelona, Spain
********** – ********** – Barcelona, Spain
CUSTOMER SERVICE APPLE CARE – Sellbytel Group
-Management in customer service
-Mentorings and trainings
Barcelona, Spain
********** – **********
COMMERCIAL TELEPHONE MANAGER – EMERGIA CONTACT CENTER
Project durability: 2 months
Inbound calls in order to find new customers
BARCELONA, Spain
********** – **********
PROCESSES TECHNICIAN - OFFICE WORKER – Everis BPO
-Externalization of the Generalitat de Catalunya service (AOC- Administració Oberta de Catalunya)
-Process control, mail management and customer service.
-Guards
-Night shift
-End of the project for which I was hired.
Barcelona, Spain
********** – **********
INTERN BUSINESS DEVELOPER + ACCOUNT MANAGER – Yamiapp
- Internships in Start Up.
-Management of advertising campaigns: Coordination of team of promoters
-Update and use of CRM
-Google tools
-Commercial activities
-Management of associated accounts
-Presentations
-KPI'S update and review
Barcelona
********** – ********** – Barcelona, Spain
CAIXABANK FRAUD PREVENTION ANALYST – ADECCO/DXC
-Department of Security and Fraud Prevention
-Fraud management and investigation
-Stam prevention
-Alert management
Work done on Financial Software, Outlook and Office Tools like Word and Excel.
********** – ********** – Bordeaux, France
COMMUNITY MANAGEMENT / TOURISM MANAGER/CUSTOMER SERVICE – Yescapa
Management reservations between travelers and owners
Translation management on website and blog
Sole professional account manager (Freelancers and companies operating on the platform).
Unique fleet benchmark
Writing texts
Attention to claims and complaints
Ad moderation
Document validation
Mailing and ticketing
Burdeos, France
********** – ********** – Barcelona, Spain
HIGH SCHOOL – López Vicuña
********** – ********** – Barcelona, Spain
MARKETING AND ADVERTISING TECHNICIAN WITH TOURIST PROMOTION – CEPRAT
********** – ********** – Barcelona, Spain
DIGITAL MARKETING FUNDAMENTALS – Google Certificate
********** – CURRENT
INTERNATIONAL MARKETING DEGREE – Schellhammer Business School
********** – CURRENT
LAW DEGREE – UNED
Mother tongue(s): SPANISH
CATALAN
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken production
Spoken interaction
ENGLISH
B2
B2
B2
B2
B2
FRENCH
B1
B1
A2
A2
A2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
Microsoft Word
Microsoft Office
Power Point
Social Media
skype
EDUCATION AND TRAINING
LANGUAGE SKILLS
DIGITAL SKILLS
Driving Licence: AM
Driving Licence: A1
Driving Licence: A2
Driving Licence: A
Driving Licence: B
DRIVING LICENCE
*******
Baca Martínez
(+ Show contacts
**************** (mailto:****************)
Subject: Cover Letter
To whom it may concern
I wish to apply for the post I saw advertised as I am interested in new professional challenges.
I nished my studies in "Marketing, Advertising and Tourism" but I am still studying two degrees abroad : Law and
International Marketing. I have a long-standing interest in this position and believe that I have the qualities and
experience required to be a successful o cer on your company.
My professional career has always been related to Customer Service and I have always liked to establish a good
connection between company and client and it is something with which I feel comfortable working.
I consider myself a versatile person who learns fast and is highly motivated so I will be delighted to face new challenges
in the company.
I have been working and living abroad for 2 years and I consider it a great opportunity to ful ll myself as a person and
professionally within your company.
I would welcome the opportunity to discuss my application with you and look forward to hearing from you.
Your faithfully
*******
Cristina VENTOSA MARTIN
Country Manager Spain
SAS YESCAPA
23 avenue de la République
33200 Bordeaux
November 12th, 2020
To whom it may concern:
I
ea
e
ide hi efe e ce e e f
******* Baca Martínez
, as he is
i g f hi e
fe i a cha e ge. A Ke e h di ec a age a Ye ca a, I had
the chance to work closely with him for a year. From the very beginning, he has been proactive
and got highly involved in his daily duties.
Ke e h ea ed he ea
ega di g a
ic e a ed a i h a d ca a a i h
markets. His interpersonal skills led him to be the referent contact of our professionnels
customers.
In addition, ******* is also a real team player who is always ready to lend a helping
hand to his colleagues and creates a positive atmosphere at work. His opinion was very
appreciated during brainstorming sessions and he has been really proactive sharing ideas to
improve the service.
I c
i g, I d i e e a e
g
f Ke e h a
ica i . He i
trustworthy, smart, proactively helpful and a nice colleague to have around.
if I can be of any further assistance, or provide you any further information, please do
not hesitate to contact me at
******************** (mailto:********************)
. (mailto:********************)
Sincerely,