Resume Customer Support Specialist

Anastasiia *****

CUSTOMER SUPPORT SPECIALIST

PERSONAL PROFILE

I am a person who takes risks and meets new and exciting challenges. Everything I do, I do with great passion
and dedication, the best to my ability. I am a hardworking, stress-resistant, conscientious young woman, happy
to use my initiative and work on my own or be part of a team aiming to reach agreed goals. I consider myself as
honest and reliable. I value the high-level execution and always strive to give 100 % in a fully professional
manner. I always provide the highest quality service.

Mobile: Show contacts
Email: **************************

Other Skills

Interests

Self-development: reading books, online courses, discovering
world.

Technical skills: Qgis, Arcgis, Digital, AutoCad.

Personal skills: Organisation, excellent
communication skills, punctuality, teamwork,
great time management.

Education

KHARKIV AGRARIAN UNIVERSITY NAMED
AFTER V.V.DOKUCHAIEVA

Master degree, 2018 - 2020
Land Management

KHARKIV AGRARIAN UNIVERSITY NAMED
AFTER V.V.DOKUCHAIEVA

Bachelor degree, 2016 - 2018
Geodesy and land Management

AGRARIAN AND ECONOMIC COLLEGE,
POLTAVA

Junior specialist, 2012 - 2016
Geodesy, cartography and land Management

student internship

'ALLFEIN' - GERMANY

Dec ***************

'G'S FRESH' - ENGLAND

May ***************

'PILZLAND' - GERMANY

Dec ***************

'FOREST BEACH' - BULGARIA

Jun ***************

'PLANTACJA NAD TANWIA' - POLAND

Jun ***************

Language

English - Intermediate

Work Experience

REGIONAL CENTRE OF LAND
MANAGEMENT, POLTAVA

Soil scientist assistant | Feb ***************

- Conducted a comprehensive analysis of the area
and established soil groups on more than 50 sites.

RESEARCH AND PROJECT INSITUTE OF
LAND MANAGEMENT, KHARKIV

Map correction assistant | Jul ***************

- Digitized data on the passage of soil boundaries
in more than 21 settlements.

INTETICS, KHARKIV

Data correction specialist | May ***************

- Verified coordinates of more than 1000 objects
using Google Map.

FORAS LAND, POLTAVA

Land planner| Apr ***************

- Developed land management documentation,
conducted a land audit.

Volunteer Experience

'CHUDO' - SCHOOL FOR RUSSIAN-SPEAKING
CHILDREN, ENGLAND

Teacher assistant
Dec *************** 
Responsibilities:

- Organised and hosted kids events.
- Assisted teachers during various classes.

'MAWNEY FOUNDATION SCHOOL, ENGLAND

Teacher assistant 
Nov ***************
Responsibilities:

- Organisation/preparation and running after school activities.

'LEYTON ORIENT TRUST', ENGLAND

Office manager
Jan ***************
Responsibilities:

- Sports equipment management.
- Maintaining players registers.
- Creating students database.