Alina

Resume Customer Service

19 February 2019y.

Kharkiv

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Educationhigher
Work experiencemore than 5 years
Job typeconstant
Work typefull day

Professional skills

Work experience

02.2018 – 07.2018
Ronis Business Tools
Account Manager (and temporarily project manager).
05.2017 – 02.2018
Team International
Technical Support Agent/Helpdesk.
07.2015 – 07.2016
Catalyst Apps
Customer Service Rep and Community Manager.
05.2011 – 07.2013
Sharkius Games, Great Britain (freelance),http://www.sharkius.com
Senior Customer Service Rep.
08.2011 – 07.2012
CR System, Great Britain (freelance) http://crsystems.co.uk
Customer Service Rep and Project Manager.
12.2010 – 05.2011
Plarium, Charkow
Customer Service Rep and Editor.

Education

higher

10.2014 – 03.2015
Национальный Университет Бонна
Asian Studies and Chinese.
Бакалавр, неоконченное.
09.2006 – 06.2010
Харківський національний педагогічний університет імені Г.С. Сковороди
English and German Language and Literature. Pedagogics.
Foreign Languages Department, Bachelor.

Professional development

05/2008 - 09/2008 Work And Travel USA
05/2009 - 09/2009 Work and Travel USA
08/2012 - 08/2013 Au Pair Germany
10/2013 - 03/2014 Intensive German Course, Bonn/Germany
03/2015 - Test DAF certificate(B2 level)
10/2015 - 12/2-10 QA Course, Source IT (unfinished), Kharkiv

Additional information

Language ability:
русский (родной), английский (продвинутый), немецкий (продвинутый), китайский (традиционный) (начальный).
Business trips:
ready for business trips.