David Jonathan
Resume Senior Project Manager
16 June 2020y.Kharkiv
- Education—
- Work experiencedoes not matter
- Job typeconstant
- Work typeany
Objective: I am looking for a role as a Senior IT Project/Program Manager. I want to build on my large experience and take on new challenges that match my skills.
Professional skills
Work experience
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Zfort
Senior Lead Project Manager . My role is managing Project Managers, Development Teams and Processes to deliver effective digital solutions for international clients across a range of domains including ecommerce, digital marketing, wholesale, and charitable organisations.
Delivery of business critical new functionality to cope with business impact of COVID-19. Based on strong team management, enabling efficient communication between stakeholders and controlling scope.
Successfully moved workforce to remote working due to COVID-19 and at the same time increased productivity, Achieved through strong team management, focus on deliverables, built in metric tracking, regular effective communications. Remote working to remain the normal due to success of transition. - –
Ticketmaster Sports
Senior Product/Project Manager . I managed the main e-commerce ticketing platform for major sports clients in the UK and Europe.
Key Achievements
Lead on a major project to remove single backend dependency for Front End system and allow it the flexibility to digest APIs from several backends. Allowed expansion into new markets resulting in increasing profit/growth, a more technologically efficient product and a better user experience due to extensive redesign. Achieved by strong management over several outsource teams and ensured communication between all parties including stakeholders was maintained at all times.
Led on the launch of a product from a single domestic market entity into 5 new European markets.
Lead role in successful company adoption of Agile/Scrum practices from waterfall scheduled releases leading to a clearer and more flexible way of working for clients and moved us towards more predictable release schedules.
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Education
- –Staffordshire University
Business Administration.
Certificate in Business Administration.
Professional development
Certified Scrum Master – Radtac / Scrum AllianceISTQB Advanced Certificate in Software Testing – Grove Consultants
ISEB Foundation Certificate in Software Testing – Grove Consultants
City & Guilds Diploma in Information Technology – Training Provider
Certificate in Business Administration – Staffordshire University
Additional information
Language ability:
английский (родной), русский (начальный).
Business trips:
ready for business trips.
More about myself:
I am a resident of Ukraine holding currently a Temporary Permit which will be exchanged for a permanent permit upon renewal.
Original text
David Jonathan *****
Kharkiv, Ukraine • Show contacts • ************************ (mailto:************************)
Professional Profile
Senior Project Manager with 16 years experience implementing IT solutions for companies in the following sectors; Government operations, ecommerce, ticketing, digital marketing, wholesale, and charitable organisations. Managed the full software development life cycle (agile / waterfall) across both single and multiple (including offshore) teams.
Core competencies include Project Management, Project Planning, Process Change Management, Team Management, Stakeholder Management, Risk Management, Budgeting & Forecasting, Project Tracking, Product Design, SDLC Management, Business Analysis and Quality Assurance Testing.
Professional Highlights
●●Project managed a very rapid development project to replace a reliance on physical events that was no longer possible due to Covid-19 outbreak. The success allowed the client to not only combat the challenges of the pandemic but also opened new business growth 160% year on year.
●●Refactoring of ticketing platform. Initial objectives achieved successfully but due to the processes implemented we were also able to incorporate (within the original timeline) commercially advantageous enhancements allowing the platform to be opened up to 5 new markets.
●●Moved my company to utilise outsourced resources to allow it to be more profitable and to be able to incorporate new technologies more rapidly.
●●Instigated agile transformation process to allow better control over processes and be able to serve client needs more efficiently. On average we delivered core functionality 125% faster under the revised processes.
Professional Experience
ZFORT, Kharkiv, UA (10/2017 - Present)
An outsource IT resource provider offering both offshore teams and fixed cost resources.
Senior Lead Project Manager
My role is managing Project Managers, Development Teams and Processes to deliver effective digital solutions for international clients across a range of domains.
Key Achievements
●●Delivery of business critical new functionality to cope with business impact of COVID-19. Based on strong team management, enabling efficient communication between stakeholders and controlling scope.
●●Move clients to agile processes which resulted in better quality production releases and less waste in the process. Performance improvements demonstrated by measurable data , and by ensuring that that work was estimated and planned across sprints against available resources.
●●Upsold clients from fixed hours to retainer contracts ensuring predictable income streams for zfort. This was achieved through strong relationship management and reliable delivery,
●●Successfully moved workforce to remote working due to COVID-19 and at the same time increased productivity, Achieved through strong team management, focus on deliverables, built in metric tracking, regular effective communications. Remote working to remain the normal due to success of transition.
TICKETMASTER SPORTS, Stoke on Trent, UK (05/20************)
A technology company providing white label ticketing solutions for leading sports clients as part of the LiveNation suite of products.
Senior Product/Project Manager
Reporting to the Director of Ticketmaster Sports I managed the main e-commerce ticketing platform for major sports clients in the UK and Europe.
Key Achievements
●●Lead on a major project to remove single backend dependency for Front End system and allow it the flexibility to digest APIs from several backends. Allowed expansion into new markets resulting in increasing profit/growth, a more technologically efficient product and a better user experience due to extensive redesign. Achieved by strong management over several outsource teams and ensured communication between all parties including stakeholders was maintained at all times.
●●Leading on the successful adoption of outsourcing for the company allowing greater flexibility and ability to adopt new technologies easier. Ensured success through focus on the scope of work, relationship building with outsource partners, ensuring values shared across all teams internal and external.
●●Led on the launch of a product from a single domestic market entity into 5 new European markets.
●●Lead role in successful company adoption of Agile/Scrum practices from waterfall scheduled releases leading to a clearer and more flexible way of working for clients and moved us towards more predictable release schedules.
CAPGEMINI, Telford (06/2004 – 05/2011)
Major technology company providing IT solutions for Government Contracts.
QA/Business Analyst
Senior QA and Business Analyst responsible for correct requirements gathering and leading a team of QAs to ensure a quality solution was released.
●●Moving from quarterly to weekly preview releases to allow client early access to preview features.
●●Overseeing automation of testing of key government systems that resulted in less manpower and more focussed testing in key risk areas.
●●Certified Scrum Master – Radtac / Scrum Alliance
●●ISTQB Advanced Certificate in Software Testing – Grove Consultants
●●ISEB Foundation Certificate in Software Testing – Grove Consultants
●●City & Guilds Diploma in Information Technology – Training Provider
●●Certificate in Business Administration – Staffordshire University
●●Certificate in Mortgage Practice – Chartered Institute of Bankers