Resume Customer Support

Anastasia *********

Customer support

Career objective

Hard-working professional with 8 months of experience and a proven knowledge of conflict resolution and customer needs assessment. Aiming to leverage my skills to successfully fill the Customer Support role at your company.

Professional experience

Customer support

PaxForex, Kharkiv / Sep 2019 – Present

• Answer user inquiries by phone, email, provide online support.

• Solve current clients issues regarding registration process, work with an application, bank transactions.

• Processing incoming deposits, internal transfers, verification of documents.

Additional skills

• Polite, gentle and patient manner of conversation;

• Problem-solving, excellent attention to details;

• Writing articles on various topics;

• Finding creative solutions.