Resume Human Resources Assistant

Ileyemi Olabode *********

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SUMMARY



Versatile Operations Supervisor adept at taking on routine and complex business challenges with a resourceful
and creative approach.



Results-driven Operations Team Lead desiring a challenging role with the opportunity for growth. Top skills
include customer service, conflict management and safety oversight. Excellent decision-making skills with a self-
motivated and hardworking nature.

SKILLS



Ability to multi-task, manage time and prioritize tasks



Skilled in taking initiatives and being proactive



Strong communication and interpersonal skill



Efficiency Improvement



Project Management

EDUCATION
National Open University of Nigeria

2019

B.Sc Computer Science | Second Class Honours

Federal Science and Technical College, Osun.

2011

High School Diploma

EXPERIENCE
Pacific Enterprise

Role: Operation Supervisor

2018-2019



Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.



I consistently met deadlines and requirements for all production work orders.



Performed detailed assessments of risks to determine constraints and develop mitigation strategies.



Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.



Motivated and trained employees to maximize team productivity.



Kept accurate and detailed records of personnel progress and productivity.

Ogun State Television (OGTV)
IT Support (Intern)

2017



Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing
processes.



Documented all transactions and support interactions in system for future reference and addition to
knowledge base.



Engaged end users and answered questions via email, phone, website live chat and in forums.



Explained technical information in clear terms to non-technical individuals to promote better
understanding.



Investigated and resolved customer complaints to foster satisfaction. 

 
ACCOMPLISHMENTS 

 

Supervised team of 11 staff members. 

 

System Integration - Aligned office departments and increased inter-department communication and data 
sharing. 

 

Performance Management - Successfully deployed complex end-to-end business intelligence solutions 
that delivered business value to functional organizations. 

 

Facilitated effective working relationships between client, partners and project teams throughout project 
lifecycles. 

 

Product Development - Worked on scalability and optimization of production environment.