Resume Менеджер вводных уроков

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Top Skills

Hospitality
Hotels
Hospitality Industry

Languages

Ukrainian

(Native or Bilingual)

English

(Professional Working)

Russian

(Native or Bilingual)

Yulia Shmitko

Looking for new opportunities

Summary

I've been working at the hotel industry which is still the most
luxurious and welcoming industry for me and at the IT which I find to
be extremely interesting and motivating.

Today I am looking for smth new and unknown to get my idea of it
and give it my personal epithet.

Experience

MobiDev

Business Development Manager

April ******************** (9 months)

Kharkiv Region, Ukraine

MobiDev is a software development company that has grown from a small
group of passionate engineers and business managers to a full-scale
mobile software company with over 250 in-house developers, designers,
QA engineers, and project managers. We successfully completed over 320
projects for our clients from 20+ countries around the globe (including a
number of long-term clients in the USA, Europe and Australia).

My responsibilities:
- search for clients through alternative channels;
- identification, forming and work with client needs;
- arranging the client's base;
- negotiation with potential clients.

AppliKey Solutions

Business Development Manager

March ***************** (******** month)

Kharkiv Region, Ukraine

Started as the Lead-Generator and grew up to the Business Development
Manager, combining the responsibilities of both positions:
- Upwork accounts management;

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- pre-sales/sales/after-sales activities - prospecting, building a strong
database, closing deals and keeping in touch with the clients throughout the
projects and afterwards.

Premier Palace Hotel Kharkiv

Conference Service and Banqueting Manager

January ******************** (1 year)

Kharkiv, Ukraine

Working as the Conference and Banqueting Services Manager I led the events
- from small seminars to hundreds of visitors conferences, from business-
lunches to birthday parties; was in charge of preparing the rooms, equipment
and menus for the five-star events.

Premier Palace Hotel Kharkiv

Operator

August ******************** (******** months)
Working as the Operator I was the first person guests met and got information
from.
Among my responsibilities were:
- correspondence with guests via email;
- providing with the required information via phone/email/in person;
- taking care of the documentation storage;
- composing reports;
- being in charge of the Guest Relation Manager when necessary.

Donbass Palace Hotel

Front Desk Agent

2012 - 2014 (3 years)
My first and still beloved job ever!

Working at the reception taught me to communicate with various people on
various issues, ********* and do checking out / writing a letter / answering the
call / writing the shift report at the same time.

It was a great school of life for me and I will be grateful for it till the end of my
life.

Education

Donetsk National University

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Specialist, English and French languages and foreign
Literature · (2011 - 2012)

Horlivka State Pedagogical University of Foreign Languages

Bachelor's degree, English and French languages and foreign
literature · (2007 - 2011)

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