Margaret
Resume Localization Manager/Translator/Teacher – 12 000 грн.
16 September 2018y.Kharkiv
- Educationincomplete higher
- Work experience2-5 years
- Job typeany
- Work typeany
Objective: Eager to work in the game industry and develop myself inside this area.
I am bright and receptive person, able to communicate well with people at all levels
Confident and responsible team worker with the ability to work on own initiative
Self-motivated, patient and have a positive attitude
Work effectively with minimal supervision
Professional skills
Excellent written and verbal communication skills. Aptitude for team work
- HR
- Initiative
- Management
- MS Office
- Photoshop
- Power Point
- Git
- German
- API
- Business
- Communication skills
- CRM
- Design
- English
- Concept Art
- Product management
- 2d art
- Teamwork
- GameDev
- NET
Work experience
- –
Private Enterprise – Grocery Store
Senior Sales Manager/Accountant/Vice Manager - . Develop sales targets for the department, examine growth opportunities, enable sales improvements, product mix development, and take responsibility for the department's performance against targets. Make strategic decisions and work on account management plans. Set activity and revenue targets for employees. Sales Forecasting and budget preparation; ongoing monitoring of performance against targets. Prepare asset, liability, and capital account entries. Documents financial transactions. Manage Marketing and Travel Budget. Supervisory role. Work in both B2B and B2C.
- –
Global Bilgi
Customer Relationship Manager. Ensure outstanding customer satisfaction. Handle client issues, escalate and resolve areas of concern as raised by clients and provide proper refund and compensation to customers on time. Achieve client relationship targets and KPI's. Guide and lead team members to deliver products/services to customer. Alert the sales team to opportunities for further sales and update the CRM. Negotiate and manage agreements through business contract process.
- –
PVM Group
Customer Relations Specialist (part-time). Ensure outstanding customer satisfaction. Handle client issues, escalate and resolve areas of concern as raised by clients and provide proper refund and compensation to customers on time. Achieve client relationship targets and KPI's. Guide and lead team members to deliver products/services to customer. Alert the sales team to opportunities for further sales and update the CRM. Negotiate and manage agreements through business contract process.
- –
Sherrards Solicitors
Assistant of the Head of Certifying Translations. Translation to and from English, Russian, Ukrainian for various documents. Reviewing the received translation. Used translation memory software, such as Wordfast, memoQ, Across, SDL Trados and Transit NXT.
Translate following various translation-quality standards to ensure legal and ethical obligations to the customer. Perform general clerical duties. - –
ROTA
Freelance Working Staff. Different kinds of work related to the hospitality and events industry.
- –
ZSL London Zoo
Assistant of Strategic Planning Manager. Develop strategic plans and long-range goals and assess company performance. Conduct research and data analysis to inform business decision. Make recommendations based on emerging trends, expansion opportunities, competitive threats, viability of outside business partners, and internal business process improvement. Shape the company's overall business strategy.
- –
Moneywise and Interactive Investor PLC
Freelance Research Analyst. Retrieval of the employees from the list of companies in LinkedIn and shortlisting by varied criteria.
Education
incomplete higher
- –Cass Business School - City University London
Business Studies.
Bachelor’s Degree, Business Studies, 1st class honours. - –Bosworth Independent College
Business Studies.
Foundation programme.
Professional development
German Lower Intermediate course (School of Arts and Social Sciences - City University London)Trading Course (City University London) - Principles of trading
Additional information
Language ability:
украинский (родной), русский (родной), английский (эксперт), немецкий (начальный).
Business trips:
ready for business trips.
More about myself:
Interested in sports, psychology, travel, traditional painting, bicycle. Currently learning academic drawing, developing concept art skills, traditional and digital.
Recommendations:
Могу предоставить по требованию
Original text
Kharkov, Ukraine
Show contacts
E: ********************
Skype: margarita.ae
LinkedIn: Margaryta ******
Facebook: Margaryta ******
Professional Experience
Company name - Global Bilgi
Position - Customer Relationship Manager
Kharkov
Jun 2017 – Oct 2017
Ensure outstanding customer satisfaction. Handle client issues, escalate and resolve areas of concern as raised by clients and provide proper refund and compensation to customers on time. Achieve client relationship targets and KPI’s. Guide and lead team members to deliver products/services to customer. Alert the sales team to opportunities for further sales and update the CRM. Negotiate and manage agreements through business contract process.
Sherrards Solicitors
Assistant of the Head of Certifying Translations
London
May 2016 – Dec 2016
Translation to and from English, Russian, Ukrainian for various documents. Reviewing the received translation. Used translation memory software, such as Wordfast, memoQ, Across, SDL Trados and Transit NXT.
Translate following various translation-quality standards to ensure legal and ethical obligations to the customer. Perform general clerical duties.
Moneywise and Interactive Investor PLC
Freelance Research Analyst
London
Nov 2015 – Jan 2016
Retrieval of the employees from the list of companies in LinkedIn and shortlisting by varied criteria.
ZSL London Zoo
Assistant of Strategic Planning Manager
London
Jun 2015 – Feb 2016
Develop strategic plans and long-range goals and assess company performance. Conduct research and data analysis to inform business decision. Make recommendations based on emerging trends, expansion opportunities, competitive threats, viability of outside business partners, and internal business process improvement. Shape the company’s overall business strategy.
Freelance Working Staff
ROTA
London
Jul 2016 – Nov 2016
Different kinds of work related to the hospitality and events industry
Customer Relations Specialist (part-time)
PVM Group
Kharkov
Jan 2017 – May 2017
Ensure outstanding customer satisfaction. Handle client issues, escalate and resolve areas of concern as raised by clients and provide proper refund and compensation to customers on time. Achieve client relationship targets and KPI’s. Guide and lead team members to deliver products/services to customer. Alert the sales team to opportunities for further sales and update the CRM. Negotiate and manage agreements through business contract process.
English/German Translator (part-time)
Fashion Bride Agency
Kharkov
Jan 2017 – Mar 2017
Interpret written material from letters/e-mails from and to English/Russian/Ukrainian/German.
Senior Sales Manager/Accountant/Vice Manager
Private Enterprise – Grocery Store
Kharkov
May 2017 – Present time
Develop sales targets for the department, examine growth opportunities, enable sales improvements, product mix development, and take responsibility for the department’s performance against targets. Make strategic decisions and work on account management plans. Set activity and revenue targets for employees. Sales Forecasting and budget preparation; ongoing monitoring of performance against targets. Prepare asset, liability, and capital account entries. Documents financial transactions. Manage Marketing and Travel Budget. Supervisory role. Work in both B2B and B2C.
Education
Cass Business School - City, University of London
Business Studies
London
Sep 2014 – Jul 2017
Bachelor’s Degree, Business Studies, 1st class honours
Bosworth Independent College
Business Studies
Northampton
Sep 2013 – Jun 2014
Foundation programme, Business Studies
Additional Courses
German Lower Intermediate (School of Arts and Social Sciences - City, University of London) (2015 - 2016, 1 year)
Trading Course (City, University of London) (2016, 10 months)
Languages
English – Proficient English User (C2 – Proficiency English)
Russian – Native
Ukrainian – Native
German – Lower Intermediate
I am bright and receptive person, able to communicate well with people at all levels • Confident and responsible team worker with the ability to work on own initiative • Self-motivated, patient and have a positive attitude • Work effectively with minimal supervision • Willing to learn and adapt to any job • Have a good sense of humour and a pleasant approach
Work preferences
Eager to work in the game industry and develop myself inside this area.
Interested in sports, psychology, travel, traditional painting, bicycle. Currently learning academic drawing, developing concept art skills (traditional and digital).
Proficient in Microsoft Office including Excel and Powerpoint. Knowledge of Photoshop, CorelDRAW, The GIMP, Paint.NET, Photoscape.
Excellent written and verbal communication skills.
Aptitude for team work.
Eager to work in the game industry and develop myself inside (the chosen specialization) this area.
People-oriented, outstanding communication skills.
Ability to overcome complex challenges
bright and receptive person, able to communicate well with people at all levels
I have good interpersonal understanding and communication skills and am a confident team worker with the ability to work on own initiative.
Self-motivation and a positive attitude • Work effectively with minimal supervision • Willing to learn
Ability to adapt to any job
responsible and patient
Proficient in Microsoft Office including Excel and Powerpoint
Knowledge of MS Office (Word, Exсel, Power Point, Access, Outlook) Photoshop, CorelDRAW, The GIMP, Paint.NET, Photoscape
Game design, Photography, Psychology, Travel, Traditional Painting, Bicycle
More references are available upon request.
Currently learning academical drawing, develop concept art skills (traditional and digital)
have a good sense of humour and a pleasant approach
Excellent written and verbal communication skills