Professional skills

• CIPA
• Consultant
• Excel
• Management
• Power Point
• Sales
• Negotiation
• Strategy
• Ukrainian
• Microsoft Office
• Торговля
• Promo
• Manager
• Assistant
• Administrator
• Planning
• Analysis
• Purchasing
• Marketing
• RDS

Original text

Administrative Assistant

Summary

I have great skills to orginise all kind trips abroad and in Ukraine.

I have good quality in such programm as: Microsoft office, google service, power point.

Experience

Administrative Assistant

июл *************** (******* мес)

LLC"Vikoil LTD"geophysical company Kiev

Услуги для бизнеса - другое

7 years there is no cancellation of booking with a penalty (negotiations are always positive to the client)

-I stopped the plane for the head

An experience:

-control drivers service and schedule

-control cleaning employees

-control reception(incoming calls,correspondence,documents flow)

-buying food and products for o managers

• -work with insurance companies-work with delivery companies,tendering and signed contracts

• opening visas to different countries, preparation of a package of documents and their translation;-development of individual travels (Europe, Asia, Indian Ocean Islands, America, Caribbean, OAU)

-booking hotels

-arranging transfers

-organization of excursions (individual and group), leisure:

-buying tickets for shows in different countries,

-booking restaurants,

-Marhaba service, fast track, etc.

-purchasing tickets for ferries

-opening and leading loyalty cards

• purchasing of air and railway tickets (outside Ukraine)-booking cars for rent

-booking boats, ships, yachts

Administrator

сен *************** (1 год)

Boutique"Little Angel" Kiev

Торговля розничная / Retail

My duties included:

-opening and closing the store,

-preparing work schedule for all employees,

-direct work with VIP level clients, professional consulting of customers;

• maintenance of sales in a high level;-placement of goods in compliance with the rules of merchandising;

-conducting trainings, attestation of personnel.

-conclusion and positioning of the brand Little Angel (brand store of children's clothing) on the Ukrainian market.

-participation in the development of the brand development strategy (including assortment), promotion strategy and stimulation of sales. Monitoring of competitors' activity (assortment, prices, advertising activity, representation in sales outlets).

• development of standards for merchandising and branding of the place of sale.

• staff selection and training standards merchandising, control over the organization of the layout of goods in accordance with standards of merchandising-completed list of marketing tasks that must be fulfilled to achieve the set goals.

Cashier-administrator

авг *************** (******* мес)

"Argo" retail Kiev

Торговля розничная / Retail

For the first 6 months I have been working as a seller-consultant, showing myself as a responsible and hardworking employee-management increased to the position of cashier-administrator, in the absence of the director, I performed his duties.

Duties:

• organization, planning and coordination of the shop;

• work with the cash register, keeping the cash discipline of the store;

• cash collection proceeds;-setting of retail reports to management;

• keep the store clean;

• acceptance and display of goods;

• training of sales consultants, conducting trainings;-open and close the store ..

-sales analysis;

-organization of work on the laying of goods (merchandising);

-control and ensure the quality of customer service.

Education

National Pedagogical Dragomanov University (Kiev)

End date 2008

Foreigh philology

Language skills

Английский - продвинутый

Courses, Trainings, Certification

"Managment" (Dnipro)

End date 2009

Two weeks teaching and practice knowlege about managment. How is correct to teach employees to give excellent service in retail.