Eugene

Resume QA manager / Tester – 800 $

14 March 2018y.

Objective: Obtaining a full-time job

10.2016 – 03.2018
Sky-tech
QA manager. Quality assurance, requirements analysis, manual Web-app testing and release approval, test cases and test documentation design, check-lists preparing, interface prototyping, tests performing.
03.2012 – 10.2016
Telecomax/Beta
Customer support leader, Project manager , Tester. - customer support representative (shift leader); communication with existing and possible customers via Live chat, e-mails and phone support; manual testing of mobile software (secondary responsibility); writing articles for company web sites

- staff management; research and development; project requirements analysis, project schedule; issues tracking, reporting, team work organizing; management of mobile and web development projects; communicator and facilitator; staff screening and selection; team integration, coordination of all team members' activities; coordination of creating iOS and Android application; constant interaction with the customer; testing and product approval

- staff management; management of mobile and web development projects; communicator and facilitator; testing and product approval; team integration, coordination of all team members' activities; Joomla web site management.
06.2011 – 12.2011
Zone3000 / Namecheap
Customer Support manager. Customer Support manager; communication with existing and potential customers via chats and emails; solving technical problems and answering pre-sales questions; transactions support.

Manual QA training course at SpalahIT ( Testing types, Test design, Software Development Life Cycle, Defect Reporting and Tracking, SVN, SQL basics)

Language ability:
украинский (родной), русский (родной), английский (продвинутый).
Driver's license:
A, B, C
More about myself:
Self-motivated, disciplined and reliable. Detail-minded and good team player. The main goal is making products better