Анна
Resume Travel manager
18 August 2016y.Kharkiv
- Educationhigher
- Work experience2-5 years
- Job typeconstant
- Work typefull day
Professional skills
-Self-motivated and devoted management professional with two years of experience in Travel IT sector
-Extensive experienced career in the traveling field with organizational skills and professionalism.
-Expertise in all aspects of business travel
-Experience of managing several tour events and special travel programs.
-Pleasant, outgoing and responsive personality.
-Ability to adapt myself in any environment.
Key Skills
-Excellent administrative and management skills.
-Expertise with all the procedures of travel
-Excellent experience in working with reservation systems and transactions process.
-Experience in cooperation with embassies, translation and booking agencies
-Visas application filling
-Strong customer service skills and proficient in office duties.
-Proficiency in computer skills like MS word, Excel, Outlook, PS, Lightroom
-Upper Intermediate English level
Work experience
- –
EPAM / Epam Systems
Travel Specialist. Duties:
- Researching travel options & presenting the best deals in terms of requirements.
- Ensure all bookings & reservations are processed accurately.
- Responding to all phone enquiries promptly, courteously and in a friendly manner.
- Filing, photocopying and general administrative duties.
- Negotiating corporate and best rates with hotels.
- Advising on and organising business visas
- Booking rail, hotel, domestic and international air travel.
- Monitoring competitor activity in order to maintain the most competitive rates.
- Complying with all relevant laws and travel business legislation.
- Creating invitation letters and agendas for travelers
- Documents translation
- Visas application verification/filling
- Insurance registration.
Professional development
2015-2016 Training coursesParticipated as an attendee:
2016 Information Delivery via Text
2016 Emotional Intellect #14 (Kharkiv)
2016 Efficient Communication #61 (Kharkiv)
2015 Time Management #92 (Kharkiv)
2015 Professional Burnout #3 (Kyiv)
2015 Managing Stress #3 (Kyiv)
2015 Dealing with Customers'' Objections #9 (Kyiv)
2015 Building a Team #2 (Kyiv)