Alexandra
Resume IT Sales Manager – 7 000 грн.
7 July 2015y.Kharkiv
- Educationhigher
- Work experiencedoes not matter
- Job typeconstant
- Work typefull day
Objective: Looking for job!
Work experience
- –
Smithysoft IT-company
IT Sales Manager. Http://smithysoft.com/
Main Contributions:
Finding potential clients to sell various IT services using such platforms as Elance, oDesk, Freelance
Maintained customer base
Followed up after sales and performs daily routine administrative procedures.
Delivered high quality service by developing in-depth knowledge about technical specifications and company’s process and systems then documents them.
Grasped diverse business needs of customers and offers exact solutions.
Offers support to customers, wherever and whenever possible.
Advised and guided customers concerning software features and their usage in different contexts. - –
ROZETKA.UA
Sales Maneger. My responsibilities:
- communicate with purchasers
- describe custumers all the functions of devices which they buy
- fill up rozetka logictic data base
- advice better delivery to my clients
- selling related products
- strictly follow the script of communication, be respectfull, be mannerly, be attentive to clients.
I get the great psycological experience about dialogue. I acquired certain attainments as for communication with problem custumers, with custumers, who don't know what they want, with rude clients, etc. I don't want to say that all the rozetka users are bad persons :) but it happend and I had solved such issue. These received skills are helping me to establish contacts, to provide high level of trust to the clients, stay cool in any situation.
Professional development
Kharkov Sales Management Training Center of the Smithysoft IT Company (01.12.2014-20.02.2015)HTML/CSS coding (01.12.2014-16.03.2015)
Additional information
More about myself:
Feel free via skype: aglio_pepe