Евгений Анатольевич

Resume Recruiter sales manager marketing manager IT

18 August 2016y.

Objective: To obtain a position of either marketing/sales manager recruiter customer/technical support agent.

Fluent English
IT work experience
Sales/Marketing work experience

05.2014 – 11.2015
Global Virtual Opportunities (GVO) / gogvo.com
Customer Support manager VOICE support. •Voice support (consulting customers regarding the valid accounts and fixing various issues)
•Resolving of product or service problems by clarifying the customer's complaint determining the cause of problem selecting and explaining the best way to solve the problem expediting correction or adjustment following up to ensure resolution.
•Commercial correspondence with customers in live chat/ticket system
•Translating manuals and other materials from English into Russian for the Russian Speaking customers.
10.2012 – 10.2013
Litpol-Ukraine Company (litpolmebel.com)
Sales manager. Sales Manager in Litpol-Ukraine Company (litpolmebel.com).
05.2011 – 09.2013
Diamonds International
Sales manager. Responsible for displaying the jewelries and other products, responsible for enticing people to buy their jewelries and attract customers to the shop, sell jewelry and watches, keep the workplace in the best condition, work in teem, customer’s questions answering, working with conflict clients, negotiation. I was also responsible for new employees teaching.