Viktoriia
Resume IT PM, Scrum Master
8 August 2014y.Kharkiv (relocation to another city available)
- Educationhigher
- Work experiencemore than 5 years
- Job typeconstant
- Work typefull day
Objective: Continuing to grow as a Project Manager (Agile PM/ Scrum Master) in a company where my skills and experience are effectively utilized for increased creativity, productivity and profitability.
Professional skills
Scrum Master
Agile
Scrum
KANBAN
XP
Lean
PMbok
Waterfall
Work experience
- –
WebFlash-it company
Project Manager. Responsibilities:
• Managing the lifecycle of development, from an idea to a deployment
• Facilitating all Scrum meetings and events (daily stand-up meetings, planning meetings, reviews, retrospective meetings, grooming)
• Assisting team with making appropriate commitments through story selection, sizing and task definition.
• Teaching the team to create clear and concise epics/stories, help Product Owner to work with Product Backlog and to make prioritization of User Stories
• Empowering the team to self-organize
• Protecting team from over-commitment
• Tracking team velocity and Sprint progress
• Using KANBAN and XP techniques with Scrum. - –
Limited Liability Company 'Publishing house Premier', Kharkov
Team Lead of advertising department + Project manager. Responsibilities
•Project Initialization (the project idea and the goal formation, the user’s needs analysis)
•Project planning.
•Controlling and monitoring of the project execution.
•Organizing and participation in project budget meetings and discussions with executive stakeholders.
•The technical support staff training.
•Organizing of team-building events
•Detecting defects before the new features release on the website.
Achievements:
The technical support service establishment. Respond customers’ enquiries by the phone, frequently asked questions analysis, the FAQ section creation, resulting in numbers of calls reduce by 40%
The technical support service upgrade (the transition from call center to online chat), resulting in the number of handled requests increase without extra staff expenditures.
The payment systems implementation (LiqPay, WebMoney, AlfaPay and CityPay),the number of users increase by 350 % and the project profit increase in 25 times.
Education
higher
- –
Finance.
Faculty of Economics and Management Department of Finance and Audit.
Professional development
Certified Scrum Master (SCM)Scrum Alliance, License 000333696
Additional information
Driver's license:
B
Business trips:
ready for business trips.
More about myself:
Books:
Майк Кон Scrum: гибкая разработка ПО.
scrum и xp_заметки с передовой(Хенрик Книберг)
scrum_and_kanban_выжимаем максимум (Х.Книберг)
Scrum-Guide-Швабер и Сазерленд
Стив Круг. «Не заставляйте меня думать»
Купер А. - Психбольница в руках пациентов
Веб-дизайн - книга Джесса Гарретта. Элементы опыта взаимодействия